1. THESE TERMS
    1. What these terms cover. These are the terms and conditions on which we supply our online wedding space and supplier advertising services to you (Services). Through our website (our Site) you can search unique wedding spaces and suppliers and make bookings directly through our site.
    2. Why you should read them. Please read these terms carefully before you submit any bookings through our website. These terms tell you who we are, how we will provide our Services to you, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
  2. INFORMATION ABOUT US AND HOW TO CONTACT US
    1. Who we are. We are Space and Rock Limited a company registered in England and Wales. Our company registration number is 10808616 and our registered office is at 1 Crelly Farm Cottage Crelly, Trenear, Helston, United Kingdom, TR13 0EY.
    2. How to contact us. You can contact us by telephoning our customer service team at 020 33725954 or by writing to us at [email protected] Our offices are open from 9.30am to 5.30pm (Business Hours) Monday to Friday (Business Days). We will respond to any enquiries during our Business Hours.
    3. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you have provided to us through our site.
    4. “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
  3. OUR CONTRACT WITH YOU
    1. Space and supplier advertising. We advertise third party wedding space owners and suppliers through our site. You can make enquiries directly with these third party space owners and suppliers using the contact details set out on the listings on our site.
    2. Making enquiries with space owners and suppliers through our site. You can make enquiries directly with the third party space owners and suppliers listed on our site. If you want to book viewings of the spaces you have seen advertised on our site you need to make enquires directly with the space owner to arrange a viewing. We will contact you within 30 Business Days of making an enquiry through our Site to ask you for feedback on the space and/or supplier.
    3. Making bookings for venue spaces and suppliers. Bookings for venue spaces and suppliers must be made through our site using the booking facility on our site. Bookings must not be made directly with the third party space owner or supplier; to do so would be in breach of these terms.
    4. Contract between you and the third party space owner or supplier. You acknowledge that any booking that is confirmed with a third party venue or supplier will be subject to the terms and conditions you will have entered into with the third party.
    5. Payment for bookings with space owners and suppliers made through our site. You acknowledge that you will pay the third party space owners and suppliers directly. Payment is not made directly to us by you. We will be paid a 15% commission fee on the agreed hire fee or supplier fees listed on our site by the third party space owner or supplier.
    6. If a third party space owner or supplier cannot accept your booking. If we are unable to accept your booking, the third party space owner or supplier will inform you of this. We cannot guarantee availability of the spaces or suppliers listed on our site.
  4. OUR SERVICES
    1. The description and images on our site of the space owners/spaces and services offered by suppliers are for illustrative purposes only. We do not vet the space owners or suppliers and cannot guarantee that the spaces and services supplied by the suppliers will match your expectations. We do not visit or assess the properties being advertised by space owners on our site. Any issues around the quality, availability or otherwise in connection with the space being advertised on our site are to be dealt with between you and the space owner and/or supplier and to the fullest extent permitted by law are not our responsibility.
    2. We are not responsible for delays outside our control. If our supply of the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. For example, if we are experiencing a fault with our Site when you are trying to make a booking.
    3. What will happen if you do not give required information to us. We may need certain information from you so that we can supply the Services to you. If so, this will have been stated on our Site when you are making an enquiry or booking. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the Services late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
  5. ENDING YOUR USE OF THE SERVICES
    1. You can always stop using our Services by not accessing our Site. We will not charge you stopping use of the Services.
  6. OUR RIGHTS TO END THE CONTRACT
    1. We may end the contract if you break it. We may end the contract for the Services at any time by writing to you if you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Services.
  7. IF THERE IS A PROBLEM WITH THE SERVICES
    1. How to tell us about problems. If you have any questions or complaints about the Services, please contact us. You can telephone our customer service team at 020 33725954 or write to us at [email protected]
  8. PAYMENT
    1. Access to our site is free of charge. We do not charge you to access our site. If bookings are made through our site, you will be charged by the third party space owner or supplier directly.
    2. Prices for third party spaces and suppliers. The prices that you will need to pay to third party space owners and suppliers will be in accordance with the prices listed in the advertisements on our site (which includes VAT). We use our best efforts to ensure that the prices listed on our site are correct. No discounts can be agreed between you and the third party space owner or supplier separately.
    3. What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the prices listed on our site may be incorrectly priced. We will normally check prices before accepting your booking through our site.
    4. When you must pay and how you must pay. You must pay the third party space owner and supplier in accordance with the terms and conditions that you have entered into with the third party.
  9. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
    1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us before making a booking through our site.
    2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation.
    3. We are not liable for business losses. We only supply the Services for domestic and private use. If you use the Services for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  10. HOW WE MAY USE YOUR PERSONAL INFORMATION
    1. How we will use your personal information. We will use the personal information you provide to us:
    2. to supply the Services to you;
    3. to process any booking you make through our Site;
    4. to provide details to third party space owners and suppliers; and
    5. if you agreed to this during the order process, to give you information about similar Services that we provide, but you may stop receiving this at any time by contacting us.
    6. We will only give your personal information to third parties where the law either requires or allows us to do so.
  11. OTHER IMPORTANT TERMS
    1. We may transfer this Agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 5 Business Days of us telling you about it and we will refund you any payments you have made in advance for Services not provided.
    2. You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    3. Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.
    4. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    5. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
    6. Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.